Clients, Insureds, Insurance Holders, Members or Injured party may submit claims addressed to Mais Vida through the following means:
Requirements for claims submission at Mais Vida
Complaints addressed to Mais Vida must be submitted in writing or by any other means on which the register is durable, clearly indicating the following data:
Mais Vida reserves the right to refuse admission if:
General Information for Alternative Dispute Resolution
Alternative dispute resolution entities can resolve consumer disputes out of court and are usually quick, simple and inexpensive for the Customer.
In the event of a dispute, the Client may appeal to the Dispute Resolution Body, CACM - Center of Arbitration, Conciliation and Mediation of Mozambique, through the following contacts:
We offer fast and direct access to a vast private healthcare network at more affordable prices.